Frequently Asked Questions

MOQ depends on the product, supplier, packaging format and degree of customization. Green coffee is normally supplied in commercial lot or container quantities, while roasted, instant and private-label products may have production and packaging minimums. Trial quantities can be reviewed separately.

Yes. Samples can be coordinated for product evaluation, cupping, laboratory review, packaging review or formula approval. The buyer should confirm whether the sample is representative of the exact commercial lot or only of the proposed product profile.

Yes, subject to supplier capability and commercial feasibility. Specifications may cover origin, species, processing method, screen size, moisture, defects, cup profile, roast level, grind size, solubility, formulation, packaging and required documents.

OEM and private-label coordination is available for suitable roasted, ground, instant, drip and formulated coffee products. The project may include formula development, custom blends, packaging selection, artwork review, barcode data, production approval and export-document coordination.

Options may include jute bags, GrainPro or equivalent liners, vacuum packs, valve bags, retail pouches, jars, sachets, cartons, drip bags and private-label formats. The final option depends on product protection, order volume, production capability and destination requirements.

Quality control may include supplier-document review, sample approval, moisture and defect checks, screen analysis, cupping, roast or grind checks, laboratory testing, packaging inspection, lot verification and pre-shipment inspection. The agreed control plan should be defined before order confirmation.

We can coordinate producer, farm, plot, geolocation, lot-mapping, legality and shipment-traceability information when available from the selected supply chain. This support does not automatically establish EUDR compliance and does not replace the buyer or operator’s own due-diligence obligations.

Certified coffee may be available depending on origin, supplier, product, harvest and requested program. Certificate validity, scope, covered sites, chain of custody and the status of the specific lot or transaction must be verified before making a certified-product claim.

Lead time depends on the product, harvest availability, quantity, sampling, testing, packaging production, artwork approval, certification and document requirements. Standard green-coffee orders may move faster than new private-label or custom-formulation projects.

Coffee can normally be coordinated by full-container sea freight, less-than-container load where commercially suitable, air freight for samples or urgent small shipments, and courier for selected samples and documents. The final method depends on quantity, product, route, cost and destination rules.

Depending on the transaction, documents may include commercial invoice, packing list, bill of lading, certificate of origin, phytosanitary certificate, certificate of analysis, quality or weight certificate, inspection records, certification documents and other destination-specific records.

Payment terms are agreed for each transaction according to the supplier, order value, production requirements and buyer profile. Telegraphic transfer and documentary methods may be considered. Final terms must be confirmed in the sales contract or proforma invoice.

No. We coordinate sourcing, information and documentation, but customs, banks, certification bodies, laboratories and destination authorities make their own decisions. The importer must confirm current classification, labelling, food-safety, tax and regulatory requirements before shipment.

Please provide the product, origin preference, technical specification, quantity, packaging, destination country and port, required certifications, laboratory limits, Incoterms, target shipment date and any private-label or document requirements. More complete information allows a more accurate review.